THE PROFESSIONALS' CHOICE
The source for all your herpetological needs
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Shipping and Returns

Shipping 

Shipping goes by weight and by zone that you live in. We use UPS Ground and USPS unless otherwise requested. If you have a preference please let us know. On our web site shipping cost will be calculated during checkout, before payment. We ship world wide. For international shipping we use US Priority Mail unless the packages are over-sized and then we use Air Freight or UPS. 

Note on Shipping Light Bulbs -  Light bulbs are best shipped via UPS Ground. With UPS they are insured where the US Mail is not. With bulbs that are requested to ship via mail, if they are broken they have no warranty and will not be replaced. Some bulbs, i.e. Fluorescent and Mercury Vapor bulbs have to ship UPS. If we determine that an order needs to ship UPS, we have the right to change the shipping and charge the order accordingly. 

Note on Shipping large/bulky items. Sometimes our web site will not be able to determine if an item will have to ship separate or is over-sized. If it is we will contact you and tell you what the shipping cost will be before we ship and charge. 

Note on Provent-a-Mite. This product can only ship in the continental US. It also has to ship UPS Ground. 

Returns 

If you would like to return an item or if something is broken or not working you must call or email us first. Some items have to be returned to the manufacturer,  others are replaced by us. Some electrical items and select products are not returnable ( i.e. heat tape, thermostats, etc..) We are always willing to work with you on a problem, just email or call and we will do what we can. Bean Farm LLC is not responsible for lost or damaged shipments. 

The Bean Farm 

32514 NE 77th St.
Carnation, WA. 98014
ph: 425-861-7964
fax: 425-333-4205